Things have a funny way of working out sometimes, don’t they? Well, I certainly think so as I find myself as a consultant for a software development team for the second time in my life. 🙂 Like the other software project that ramped up back in summer of 2013, I was brought onto this team in the past couple weeks as an expert in user research and assessing user needs from a qualitative perspective. Sounds fancy, huh? Well, it’s actually pretty simple.
We’re aiming to infuse user-centered design into corporate thinking. We ask real-life users what they need from a software product and how they use it in their everyday job tasks. Once we have some pieces of functionality to show them, we ask them how we’ve done. Then, we iterate from there and make improvements so we are always keeping the user in mind for our development work and product planning. It’s a very rewarding job as we help bring together the product team, development team and other internal teams along with users of their products and services. Oftentimes, it’s the first time the client is really asking users what they need rather than just assuming they already understand their needs. That means we can make a big impact!
Working on this project–along with several others I’ve already had going–means that Q4 is shaping up to be an especially busy quarter. Well, that sounds good to me! Productivity = happiness for this busy-body freelancer 🙂